Delete Your Account
You can request permanent deletion of your MySafeCard account and all associated data at any time.
Account deletion is permanent and cannot be undone. All your medical data, emergency contacts, and profile information will be erased.
How to Request Account Deletion
Send an email to our support team with the following details:
- Email us at support@mysafecard.in
- Use the subject line: Delete My Account
- Include the email address registered with your MySafeCard account
We will process your deletion request and confirm via email within 48 hours of receiving it (Monday to Friday, 10 AM – 6 PM IST).
Account Deletion Request
Email us with your registered email address and we will permanently delete your account.
What Gets Deleted
- Your profile information (name, date of birth, phone number)
- All medical data (conditions and other health information)
- Emergency contacts
- Your MySafeCard account and login credentials
What Is Retained
Physical card orders that have already been shipped may be retained in our order records for financial and legal compliance purposes for up to 5 years, as required by Indian accounting laws. This data is not linked to your app account after deletion.
Questions?
See our Privacy Policy for full details of your data rights, or visit our Contact page for other ways to reach us.