Contact Us
We're here to help — reach out any time.
We typically respond within 1–2 business days (Monday to Friday, 10 AM – 6 PM IST). For urgent order issues, mention "URGENT" in your subject line.
General Support & Account Help
For questions about your digital card, account, sign-in issues, or any general enquiry.
Order, Shipping & Delivery
For questions about a physical card order — tracking, delays, damaged or missing cards. Include your order number in the email.
See also: Shipping Policy · Cancellation & Refunds
Payment & Refund Issues
For payment failures, double charges, or refund requests. Include your Razorpay payment ID or order number.
Privacy & Data Requests
To request access to, correction of, or deletion of your personal data. See our Privacy Policy for full details of your rights.
Business & Registered Address
MySafeCard
Hyderabad, Telangana, India
Useful Links
Privacy Policy · Terms of Service · Shipping & Delivery Policy · Cancellation & Refund Policy