United States
Consumer Health Data Privacy Policy
Last updated: 18 October 2026
This policy applies to "consumer health data" as defined by Washington's My Health My Data Act, Nevada Senate Bill 370 and the Connecticut Data Privacy Act, and by similar state laws. It covers people who live in those states and data collected in those states. It supplements our International Privacy Policy. MySafeCard is operated by Artha Tech Solutions, Hyderabad, India ("we", "us").
1. Consumer health data we collect
We collect only the health information that you, or someone who creates a card for you, choose to enter on a MySafeCard emergency card:
- blood group;
- allergies;
- medical conditions;
- whether you have high blood pressure or diabetes, your latest readings and related medications;
- other medications; and
- health insurance details and any insurance documents you upload.
We do not collect biometric or genetic data, and we do not infer health conditions from other information. Location data collected when someone scans a card (see Section 7 of our Privacy Policy) is never used to work out whether anyone has sought healthcare. We do not set up geofences around healthcare facilities.
2. Why we collect and use it
- To display your emergency card to anyone who opens its link or scans its QR code, so they can help you in an emergency.
- To let you view, edit and manage your cards.
- To help you when you contact support, and to keep the Service secure and working.
We do not use consumer health data for advertising, profiling, research or training artificial-intelligence models.
3. Where it comes from
Directly from you, or from a parent, guardian, family member or caregiver who creates or manages a card for you.
4. Whom we share it with
- Anyone who has your card's link or QR code. You choose to share your card this way, and we ask for your separate consent before your card can be opened.
- Our processor: Google LLC (Google Cloud and Firebase), which stores and processes the data for us under a contract and only on our instructions.
- Affiliates: none. Third parties that receive it for their own purposes: none.
We do not sell consumer health data.
5. Your consent
Before you save a card, we ask for two separate consents: one to collect the consumer health data you enter, and one to share it by making the card viewable to anyone with its link or QR code. You can withdraw either consent at any time by removing the health information from your card or deleting the card in the app, or by emailing us.
6. Your rights
- Access: confirm whether we collect, share or sell your consumer health data, get a copy of it, and get a list of all third parties and affiliates with whom we have shared it, with their contact details.
- Withdraw consent to our collection or sharing of your consumer health data.
- Delete your consumer health data. We will delete it from our systems and tell our processor to do the same. Information in a backup copy is deleted when that copy is deleted, within 30 days.
- Appeal if we turn down your request.
To make a request, email support@mysafecard.in with the subject line "Consumer Health Data Request" from the email address on your account. You can also edit your cards yourself in the app at any time, and ask for a card to be deleted from the app (Delete on the card). We will check that the request comes from you and respond within 45 days. If we need more time, we may extend this once by a further 45 days and will tell you why. Requests are free up to twice in any 12-month period.
Appeals. If we refuse your request, reply with the subject line "Appeal" within a reasonable time. We will tell you the outcome in writing, with our reasons, within 45 days. If you disagree with the outcome, you can complain to your state Attorney General:
- Washington: atg.wa.gov/file-complaint
- Nevada: ag.nv.gov
- Connecticut: portal.ct.gov/ag
7. Security
Access to consumer health data is limited to our administrator, and only for the purposes in Section 2. The data is encrypted in transit and at rest. If unsecured health information is accessed or disclosed without authorisation, we will notify you as the law requires.
8. Contact
Email: support@mysafecard.in
Artha Tech Solutions, Hyderabad, Telangana, India